| Booking Conditions |
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We accept bookings subject to the following
conditions:
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| Your Contract with Vacations
to go travel “Egypt”: |
Your contract with Vacations to go travel
“Egypt”: To secure a booking with
Vacations to go travel “Egypt” requires a completed and
signed booking form together with a
non-refundable deposit of 20% of the total
holiday cost (depending on the tour you are
booking) per person per tour or full payment for
travel within 60 days. Clients booking by
telephone, facsimile, web or e-mail will be
deemed to have read and accepted the Booking
Conditions set out below. THEREFORE, PLEASE READ
THEM CAREFULLY. A booking is accepted and
becomes legally binding only from the date when
the Company has confirmed its acceptance in
writing and issued a confirmation invoice. It is
at this point that a contract between the
Company and you (the ’Client’) comes into
existence. The Contract is between the Company
and the Client, being all persons named on the
booking form travelling or intending to travel
with the Company. The person signing the booking
form (which incorporates these conditions)
warrants that he/she has full authority to do so
on behalf of all persons whose names appear on
the booking form (the ’Party’), and confirms
that all such persons are fully aware of and
accept these conditions. However, for the
avoidance of doubt, that person’s signature
confirms his or her responsibility for all
payment due in respect of all persons within the
Party. No agent or employee of the Company other
than a director has the authority to vary or
omit any of these conditions or promise any
discount or refund.
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Payment for your Holiday: |
Payment for your holiday: The balance of all
monies due, including any surcharges applicable
at that time, must be paid to the Company or
their agent not later than 60 days before
departure. The Company will not accept
responsibility for any monies sent by post. The
Company reserves the right to pass on any
charges relating to returned cheques and credit
card charge backs. Payment can be made by debit
cards and all major credit cards. The Company
reserves the right to charge 5% of the total of
all monies due in relation to payments made by
credit card. In accordance with mail order
regulations, all documents will be posted to the
billing address of the credit/debit cardholder
and not the address of the passenger (unless
they are one and the same). The Company will not
be responsible for documents mislaid or lost in
the postal system. Documents can be sent by
registered post or courier but will be subject
to an additional fee. In the case of non-payment
of the balance by the due date, the Company will
treat the booking as cancelled by the Client and
reserves the right to charge the Client a
cancellation charge in accordance with the scale
set out in paragraph 5 (below). Monies paid to
an agent acting on
behalf of the Company, for tours operated by the
Company, are held by the agent on behalf of the
Company.
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Pricing & Inclusions/Exclusions |
Prices listed on Vacations to go travel “Egypt”:
are per person twin sharing, unless otherwise
specified.
Prices are based on the local tariff at the time
of quoting, converted at the prevailing
foreign-exchange rate as determined by Vacations
to go travel “Egypt”:
Price quotations are subject to change without
notice, until a booking has been confirmed.
Unless otherwise specified, prices include any
local taxes, but excluding foreign departure
taxes, port charges, customs, or international
transportation tax.
Prices do not include tips/gratuities to tour
directors, drivers or local guides; passport and
visa fees; baggage and personal insurance; any
items of a personal nature; and any beverages or
food not specifically listed under “Inclusions”
on the product pages of Vacations to go travel
“Egypt”
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Changes by the Client: |
Changes by the client: Any changes to the
original booking (for example, hotel, passenger
names but not departure dates (see below) must
be confirmed in writing by the person signing
the booking form. A change of departure date
must be requested in writing by the person
signing the booking form, unless the request is
within 60 days of departure in which case
cancellation fees will be applied as detailed in
paragraph 5 (below). To reiterate
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Substitution of Client: |
The Client may cancel the booking at any time
provided that the cancellation is communicated
to the Company in writing. Cancellation charges
will be applied as shown below calculated from
the day when written notice is received by the
Company. The more notice that the Company
receives, the less the Company will charge the
Client. However, in addition to the charges
shown below many air tickets have no refund
value whatsoever and, therefore, airlines may
impose 100% cancellation charges and the cost of
a new ticket. Cancellation charges apply as
follows:
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Tour packages and day trips “Normal Season” for
Individual traveler |
If you cancel more than 35 calendar days in
advance of the scheduled departure or
commencement time, you will be charged a 0%
cancellation fee.
If you cancel between 34 and 15 calendar days in
advance of the scheduled departure or
commencement time, you will be charged a 50%
cancellation fee.
If you cancel within 14 - 02 calendar days of
the scheduled departure or commencement time,
you will be charged a 100% cancellation fee.
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Tour packages and day trips “High Season -
Christmas and Easter” for Individual traveler |
If you cancel more than 70 calendar days in
advance of the scheduled departure or
commencement time, you will be charged a 0%
cancellation fee.
If you cancel between 69 and 30 calendar days in
advance of the scheduled departure or
commencement time, you will be charged a 50%
cancellation fee.
If you cancel within 29 - 02 calendar days of
the scheduled departure or commencement time,
you will be charged a 100% cancellation fee.
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Changes by Vacations to go travel “Egypt”: |
The Company’s aim is to operate all tours as
advertised but by entering into the Contract the
Client accepts that it may prove necessary or
advisable to vary or modify a tour itinerary or
its contents due to prevailing local conditions
or any other reason. The Company reserves the
right at any time to cancel or change any of the
facilities, services or prices described in the
brochure (including transportation costs, fuel
costs, dues, taxes, fees such as landing taxes
or embarkation/disembarkation fees at
ports/airports and exchange rates) and to
substitute to substitute alternative
arrangements of comparable monetary value
without compensation to the Client and accepts
no liability to the Client whatsoever for loss
of enjoyment as a result of these changes. Where
a major change is made the Client will have the
choice of either: (i) accepting another tour of
equivalent or superior standard; or (ii) a
choice of specified travel arrangements of a
lower standard to those previously booked
together with a refund of the difference in
price; or (iii) cancelling the tour and
obtaining a full refund. ‘The definition of
“major change” is a change that is reasonably
required but will depend on the individual tour
and circumstances.’
Examples of minor changes include alteration of
the Client’s outward/return flights by less than
12 hours, changes to aircraft type and a change
of accommodation to another commensurate to the
standard as advertised within the
brochure/website, for the specific tour as
confirmed by the client.
Provided that the major change is because of
“Force Majeure” or “Low Bookings” (see below)
compensation will be limited to USD 100 ( per
person travelling. “Force Majeure” includes war,
threat of war, riot, civil strife, terrorist
activity, natural or nuclear disaster, fire or
adverse weather conditions, technical or
maintenance problems with transport, closures or
congestion at airports or ports, or other
similar events beyond the control of the
Company. Please note that the prices detailed in
this brochure/website may be subject to change,
for reasons beyond the control of the Company.
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Cancellation by Vacations to
go travel “Egypt”:
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The Company reserves the right to cancel a tour
in any circumstances but will not cancel a tour
less than 42 days before departure, except for
Force Majeure or the Client’s failure to pay the
final balance. Unless the Client fails to pay
the final balance, the Company will, upon
cancellation, return all monies paid or offer an
alternative tour of comparable standard. No
compensation will be paid to the Client if
cancellation is because of Force Majeure
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Surcharges: |
The Company reserves the right to increase the
tour cost to take account of the following:
government action, currency exchange rates,
transportation costs (including the cost of
fuel), overflying charges, airport charges,
local taxes and increase in scheduled air fares.
If the surcharge results in an increase of more
than 10% of the tour cost, the Company must
notify the Client as quickly as possible in
order to enable him to take appropriate
decisions, and the Client may then cancel the
booking within 7 days of being notified of the
surcharge and obtain a full refund. No surcharge
will be imposed within 30 days of departure.
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Travel Insurance: |
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The Client MUST take out suitable travel
insurance in order to take part in a tour
organized by the Company. Clients are wholly
responsible for arranging their own insurance. A
suitable insurance policy should provide
adequate cover for medical expenses arising
through illness or accident prior to or during
the holiday and loss of holiday monies through
cancellation and curtailment of the holiday for
insurable reasons. Clients making their own
travel insurance arrangements should ensure that
there are no exclusion clauses limiting
protection for the type of activities in their
tour. Clients should satisfy themselves that any
travel insurance arranged through on the go is
what they require and should arrange
supplementary insurance if need be. |
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Passports, Visas and Vaccinations: |
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Clients must ensure that they are aware of all
relevant passport and visa requirements and that
they allow adequate time to obtain them. Please
note that many countries require that passports
are valid for six months beyond the period of
the Client’s stay. Requirements can change and
it is the Clients’ responsibility to ensure that
they comply with current passport, visa and
health requirements and take all necessary
documents with them to gain access to any
country or region which forms part of the tour.
The Client will be solely responsible for any
cost, loss or damage which he or the Company
incurs as a result of a failure to obtain all
necessary passports, visas and/or vaccinations. |
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Behavior: |
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It is the Clients’ responsibility to ensure that
he and the members of his Party do not behave in
a way which causes offence or danger to others
or which risks damage to property belonging to
others. In such circumstances all suppliers
(e.g. hotel managers, airline pilots) and the
Company have the right to terminate arrangements
made on the Clients’ behalf, in which case the
Company’s responsibility to the Client ceases
immediately. Therefore, the Company will not be
liable for any refunds, payment of compensation
or reimbursement of any cost or expenses
incurred as a result. Further, the Client will
be liable to reimburse the Company for any
expenses whatsoever that it incurs as a result
of such behavior. |
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Age, Fitness and Participation: |
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All Clients are expected to satisfy themselves
prior to booking that they are fit and able to
complete the itinerary of their chosen tour as
described in the Company’s brochures/websites.
No unaccompanied minors (i.e. those under 18
years of age) can be accepted on tours operated
by the Company, however children of 16 or more
may travel provided that they are accompanied by
a parent or a guardian who accepts full
responsibility for them and subject, in all
cases, to the ultimate discretion of the
Company. Clients agree to accept the authority
and decisions of the Company’s employees, tour
leaders, and agents whilst on tour with the
Company. If in the opinion of such person, the
health or conduct of a Client before or after
the departure appears likely to endanger the
safe, comfortable or happy progress of the tour,
the Client may be excluded from all or part of
the tour, in which case all monies paid will be
forfeited and the Company will not be liable to
pay any compensation whatsoever to such Client. |
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Local Laws: |
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All participants in tours operated by the
Company are expected to obey the laws and
regulations of the countries visited and any
failure to do so will relieve the Company of all
obligations that it may otherwise have under the
Contract. |
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Illness or Disability: |
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Anyone suffering from illness or disability or
undergoing treatment for any physical or medical
condition must declare the true nature of such
condition at the time of booking and make
arrangements for the provision of any medication
or other treatment required during the tour.
Failure to make such disclosure will constitute
a breach of these Booking Conditions and may
result in such persons being excluded from the
tour in which case all monies paid will be
forfeited and the Company will not be liable to
pay any compensation whatsoever. If the chosen
tour includes a cruise or excursion or transfer
by boat of any sort the Client must make it
known at the time of booking if he/she is unable
to swim. This will not prevent the Client from
participating in the tour but will enable the
Company to take additional precautions for the
Client’s safety at such times as may be
appropriate. |
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Complaints: |
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If the Client has a complaint about any of the
tour arrangements, the Client must bring it to
the attention of the tour leader or other
representative of the Company at the time so
that they may use their reasonable endeavors to
rectify the situation. Failure to complain at
the time will affect the Client’s ability to
claim compensation from the Company. Should the
problem remain unsolved a complaint must be made
in writing to the Company within a reasonable
period of not more than (we suggest 3 months)
after the completion of the tour. Should the
parties fail to resolve the matter. |
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Vacations to go travel 's responsibilities: |
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The tours operated or supplied by the Company
have been designed to provide participants with
an exposure to the true nature of the
environment visited and therefore involve an
element of potential risk and exposure to
potential hazards over and above those
associated with normal ’package’ holidays. All
bookings are accepted on the understanding that
the Client appreciates such risks and hazards
and that they undertake all tours at their own
volition. If a Client participates in an
activity not included as part of a tour operated
by the Company, the Client (i) accepts all
responsibility for taking part in such an
activity, (ii) accepts that no further services
will be provided by the company (iii)
indemnifies the Company against any and all
claims related to such an activity. Where the
Client suffers death, personal injury or any
other loss whatsoever as a result of an activity
forming part of the tour arrangements booked
with the Company, the Company shall only accept
responsibility if the death, personal injury or
loss was caused by the negligent acts and/or
omissions of the Company’s employees, officers,
agents, suppliers. For the avoidance of doubt,
the Company shall not be liable for such death,
personal injury or any other loss suffered
whatsoever if there has been no fault on the
part of the Company or its partners, or if the
cause was the fault of the Client (including
without limiting the generality of the foregoing
the Client’s participation in any
activity/option not specifically detailed as
included on the tour or operated directly by the
Company) or due to the actions of someone
unconnected with the tour arrangements or due to
circumstances which neither the Company nor its
partners could have reasonably anticipated or
avoided. The Company’s acceptance of liability
to pay compensation pursuant to this paragraph
16 is limited, in the case of air travel, rail
travel, sea travel or hotel accommodation, to
the amounts set out in the provisions of,
respectively, the Warsaw Convention 1929 (as
amended by the Hague Protocol 1955), the Berne
Convention 1961, the Geneva Convention 1973, the
Athens Convention 1974 and the Paris Convention
1962. The Company’s acceptance of liability
under this paragraph 16 is subject to assignment
by the Client to the Company of the Client’s
rights against any agent, partner of the Company
which is in any way responsible for the
unsatisfactory holiday arrangements or the
Client’s death or personal injury. |
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Special Requests: |
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If the Client has any special requests, he
should inform the Company at the time of
booking. The Company and its suppliers will try
to meet such requests but, as these do not form
part of the Contract, the Company does not
guarantee to do so, including for pre-bookable
seats. If the Company confirms that a special
request has been noted or passed to the supplier
or refers to it on the confirmation invoice or
elsewhere, this is not a guarantee to meet it.
The Client will not be specifically notified if
a special request cannot be met. The Company
does not accept bookings which are conditional
on the fulfillment of any special request. |
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International/domestic Flights: |
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Please note that a flight described as “direct”
will not necessarily be non-stop. All
departure/arrival times are provided by the
airline concerned and are estimates only. They
may change due to air traffic control
restrictions, weather conditions,
operational/maintenance requirements and the
requirement for passengers to check in on time.
The Company is not liable if there is any change
to a departure/arrival time previously given to
the Client or shown on the Client’s ticket. The
Company is not responsible for any losses
suffered if the Client is delayed and misses any
flights - these matters are in the sole
discretion of the airline concerned. |
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Departure Taxes: |
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It is not always possible to include all
departure taxes on the Client’s ticket. In some
cases departure taxes must be paid locally and
these are payable to the Government of the
country departed and are non-refundable. |
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Credit Card Purchases at Destinations: |
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Some of the items featured in our
brochure/websites, for example additional
accommodation and bolt ons, can be purchased
locally, subject to availability. Whilst the
item will be billed in equivalent local
currency, prevailing and fluctuating exchange
rates combined with a merchant fee (if paying
via credit card) may contribute towards an
increase in the eventual amount shown on your
card statement. No refund of the difference will
be offered by us. |
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Your Financial Security: |
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Vacations to go travel “Egypt” is a member of
ETAA “Egyptian Travel Agents Association” as
well as IATA “The Air Transport Association “and
ASTA “the American Society of Travel Agents” |
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Privacy Policy: |
In order to process your booking, Vacations to
go travel “Egypt” need to collect certain
personal details from you. These details will
usually include the names and addresses of party
members, credit/debit or other payment details
and special requirements such as those relating
to any disability or medical condition that may
affect the holiday arrangements. We take full
responsibility for ensuring that proper security
measures are in place to protect your
information.
We must pass some information on to the relevant
suppliers of your travel arrangements (airlines,
hotels, transport companies etc.). The
information may also be provided to security or
credit checking companies, public authorities
such as customs/immigration if required by them,
or as required by law.
Except where expressly permitted by the Data
Protection Act 1998, Vacations to go travel
“Egypt” will only deal with the personal details
you give to on the go as set out above unless
you agree otherwise. We may make contact with
you or members of your holiday party by post,
e-mail, or telephone for the purposes set out.
We will also use your information to inform you
of offers in the future or to send you
brochures. If you do not wish to receive such
approaches in the future then please let us know
as soon as possible by telephone, letter or
e-mail us at
sales@vacationstogotravel.net , If
we do contact you by e-mail about our new
brochures or special offers, you will also be
able to unsubscribe yourself from our database
at this time.
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Images: |
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Hotel images featured in our brochures/websites
are used for illustration purposes only. Your
specific hotel (where hotel accommodation is
included as part of your chosen tour) may differ
from the representation provided. Clients agree
that any images taken of their likeness whilst a
participant on our tours by Vacations to go
travel “Egypt” or through the supply of image(s)
by fellow clients can be used in any form of
Vacations to go travel “Egypt” media. |
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Entire Agreement: |
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The Contract constituted by the Company’s
acceptance of the Client’s booking subject to
these Booking Conditions shall constitute the
entire agreement between the Client and the
Company in relation to the relevant booking, and
shall exclude all other terms and conditions
(except for the relevant suppliers’ conditions
and any applicable international conventions)
and shall supersede all prior or contemporaneous
communication or information provided. |
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Governing Law: |
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The Contract (incorporating these Booking
Conditions) and all matters arising from it, is
subject to Egyptian Law and the exclusive
jurisdiction of the Egyptian Courts. |
- Egypthighlights.com is
the trading name of Vacations to
go travel “Egypt” incorporated
in Egypt with Company
Registration No. 1869
- Head Office registered
address: 98 Mostafa El Nahas St.
Nasr City, Cairo, Arab Republic
of Egypt
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